If you are a bit of a distance away or if its a problem we can do without being on site we always have the option of using remote support.

As you can probably tell from the name, Remote Support is done from our offices over the internet using either VNC or Remote Desktop/Terminal Services. A Broadband connection is a definate must as the technologies involved will not work over a slow connection (i.e dial-up)

Remote support is charged at the in-house workshop rate of £50 per hour with a minimum charge of £25.

This is our preferred way of working. It enables us to control many computers at once. Even us Men can multitask you know!